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Help Centre

Find out all the information on how to contact us and frequently asked questions.

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58 Orchard Piece, Blackmore, Ingatestone, Essex, cm4 0rz

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Monday to Friday: 9am – 5pm (UK time)

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[email protected]

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FAQs

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Frequently asked questions

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To become a member of Club Kick, you must simply sign up to either of one of our memberships here.

[/et_pb_toggle][et_pb_toggle title=”HOW WILL CLUB KICK USE MY DATA AND DETAILS?” open_toggle_background_color=”#f7f8fa” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” icon_color=”#30C100″ admin_label=”Toggle” _builder_version=”3.11.1″ title_font=”Open Sans||||||||” title_text_color=”#000000″ title_font_size=”20px” title_font_size_phone=”18px” title_font_size_last_edited=”on|phone” body_font=”Open Sans||||||||” body_text_color=”#5b666d” body_font_size=”18″ body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” body_line_height=”1.3em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#e3e5e6″ border_style_all=”solid” custom_padding=”19px|19px|19px|19px” custom_css_toggle_title=” font-weight: 600;||” use_border_color=”on” border_color=”#e3e5e6″]

Your data and details are securely stored on our database and are only used to update you on any offers or changes to do with Club Kick. At no point will we provide any third party with any of your details. If you have any concerns please see our privacy policy here or contact us at [email protected]

[/et_pb_toggle][et_pb_toggle title=”HOW DO I CHANGE MY DETAILS ONCE I’VE JOINED CLUB KICK?” open_toggle_background_color=”#f7f8fa” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” icon_color=”#30C100″ admin_label=”Toggle” _builder_version=”3.11.1″ title_font=”Open Sans||||||||” title_text_color=”#000000″ title_font_size=”20px” title_font_size_phone=”18px” title_font_size_last_edited=”on|phone” body_font=”Open Sans||||||||” body_text_color=”#5b666d” body_font_size=”18″ body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” body_line_height=”1.3em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#e3e5e6″ border_style_all=”solid” custom_padding=”19px|19px|19px|19px” custom_css_toggle_title=” font-weight: 600;||” use_border_color=”on” border_color=”#e3e5e6″]

To change any of your details, you must go to the account page when you log in. On the account page you can change any of your personal details, as well change or update any of your payment details.

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If at any point you forgot your password, simply go on to the login page and select forgot password. Enter your username or email address and then select request password reset. You will then receive an email asking you to generate a password.

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Your membership is recurring, so therefore, when it ends your membership will simply be renewed. We will notify you by email on when your membership has been renewed.

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To cancel your membership, simply log in to your account page and access your subscriptions. Here you can cancel your membership and stopping your membership recurring. You can continue to use the platform until your membership expires.

[/et_pb_toggle][et_pb_toggle title=”WHAT PAYMENT METHODS DO CLUB KICK ACCEPT?” open_toggle_background_color=”#f7f8fa” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” icon_color=”#30C100″ admin_label=”Toggle” _builder_version=”3.11.1″ title_font=”Open Sans||||||||” title_text_color=”#000000″ title_font_size=”20px” title_font_size_phone=”18px” title_font_size_last_edited=”on|phone” body_font=”Open Sans||||||||” body_text_color=”#5b666d” body_font_size=”18″ body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” body_line_height=”1.3em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#e3e5e6″ border_style_all=”solid” custom_padding=”19px|19px|19px|19px” custom_css_toggle_title=” font-weight: 600;||” use_border_color=”on” border_color=”#e3e5e6″]

You can pay either by Visa, Discover, Mastercard, AMEX and Paypal.

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All payments made to Club Kick are handled via our payment gateways, Stripe and Paypal. You can view how your payment details are protected for Stripe here and Paypal here.

[/et_pb_toggle][et_pb_toggle title=”HOW DO I CONTACT CLUB KICK?” open_toggle_background_color=”#f7f8fa” closed_toggle_text_color=”#000000″ closed_toggle_background_color=”#ffffff” icon_color=”#30C100″ admin_label=”Toggle” _builder_version=”3.11.1″ title_font=”Open Sans||||||||” title_text_color=”#000000″ title_font_size=”20px” title_font_size_phone=”18px” title_font_size_last_edited=”on|phone” body_font=”Open Sans||||||||” body_text_color=”#5b666d” body_font_size=”18″ body_font_size_phone=”16px” body_font_size_last_edited=”on|desktop” body_line_height=”1.3em” background_color=”#ffffff” background_size=”initial” background_position=”top_left” background_repeat=”repeat” border_width_all=”1px” border_color_all=”#e3e5e6″ border_style_all=”solid” custom_padding=”19px|19px|19px|19px” custom_css_toggle_title=” font-weight: 600;||” use_border_color=”on” border_color=”#e3e5e6″]

To contact Club Kick you can email us at [email protected]

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