Help Centre

Find out all the information on how to contact us and frequently asked questions.

Address

58 Orchard Piece, Blackmore, Ingatestone, Essex, cm4 0rz

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Office Hours

Monday to Friday: 9am – 5pm (UK time)

Contact Form

FAQs

Frequently asked questions

HOW DO I BECOME A MEMBER OF CLUB KICK?

To become a member of Club Kick, you must simply sign up to either of one of our memberships here.

HOW WILL CLUB KICK USE MY DATA AND DETAILS?

Your data and details are securely stored on our database and are only used to update you on any offers or changes to do with Club Kick. At no point will we provide any third party with any of your details. If you have any concerns please see our privacy policy here or contact us at [email protected]

HOW DO I CHANGE MY DETAILS ONCE I'VE JOINED CLUB KICK?

To change any of your details, you must go to the account page when you log in. On the account page you can change any of your personal details, as well change or update any of your payment details.

WHAT HAPPENS IF I FORGET MY PASSWORD?

If at any point you forgot your password, simply go on to the login page and select forgot password. Enter your username or email address and then select request password reset. You will then receive an email asking you to generate a password.

WHAT HAPPENS WHEN MY MEMBERSHIP ENDS?

Your membership is recurring, so therefore, when it ends your membership will simply be renewed. We will notify you by email on when your membership has been renewed.

HOW DO I CANCEL MY MEMBERSHIP?

To cancel your membership, simply log in to your account page and access your subscriptions. Here you can cancel your membership and stopping your membership recurring. You can continue to use the platform until your membership expires.

WHAT PAYMENT METHODS DO CLUB KICK ACCEPT?

You can pay either by Visa, Discover, Mastercard, AMEX and Paypal.

HOW SECURE IS MY PAYMENT INFORMATION?

All payments made to Club Kick are handled via our payment gateways, Stripe and Paypal. You can view how your payment details are protected for Stripe here and Paypal here.

HOW DO I CONTACT CLUB KICK?

To contact Club Kick you can email us at [email protected]